A ticket is simply the problem, request or question I am working on with you.
Each ticket is made up of:
- The subject
- The problem
- Due date
- Priority
Tickets are then entered into a software system that keeps track of progress on each ticket. This helps to ensure that nothing falls through the cracks.
You don't have to do anything other than reply to my emails like normal. If you want, however, you can visit this page to register . After you have registered you view all the things I've ever worked with you on.